Spotify recently shared a new policy around hate content and conduct. The first was related to promotional decisions in the rare cases of the most extreme artist controversies. As some have pointed out, this language was vague and left too many elements open to interpretation. Some artists even worried that mistakes made in their youth would be used against them. We aim to connect artists and fans — and Spotify playlists are a big part of how we do that. Our playlist editors are deeply rooted in their respective cultures, and their decisions focus on what music will positively resonate with their listeners.
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Spotify Technology S. This press release features multimedia. Results for Q4 outperformed our expectations and, for the first time in company history, Operating Income, Net Income, and Free Cash Flow were all positive. This outperformance was broad based, with growth in most markets exceeding our expectations, primarily as a result of improved retention relative to our forecast. Latin America and other emerging regions continue to see especially strong growth. During Q4 our footprint expanded to 78 countries from 65 as we launched our service across 13 countries in the Middle East and North Africa in mid-November. Performance to date has exceeded our initial expectations, and we hope to build on this momentum in We also reached an important milestone as users listened to more than 15 billion hours of content on the platform during Q4.
The case against Spotify
Founded in , the company mainly provides an audio streaming platform, the "Spotify" platform, that offers DRM -restricted music and podcasts from record labels and media companies. As a freemium service, basic features are free with advertisements or automatic music videos. Additional features, such as offline listening and commercial-free listening, are offered via paid subscriptions. Launched in October , the Spotify platform provides access to over 60 million songs. As of July , the company had million monthly active users , including million paying subscribers. Unlike physical or download sales, which pay artists a fixed price per song or album sold, Spotify pays royalties based on the number of artist streams as a proportion of total songs streamed.